Turn every chat
into a customer.
Lumino unifies WhatsApp, Messenger, Instagram, Facebook and Telegram into one AI-powered inbox — with auto-reply, bulk broadcasts and visual workflows.
- AKAisha Khannow
Yes please!
- DPDaniel Park2m
Saw your reel — do you ship to…
- RMRuba Mostafa11m
Need help with the bulk template…
- JLJames Lee1h
Thanks, that worked perfectly 🙌
- MSMira S.2h
Can we add a follow-up flow?
Aisha Khan
via WhatsApp · online
AI Agent · 1.4s
AI Agent · 1.4s
Trusted by 1,000+ growing teams worldwide
Channels
Connect every channel your customers actually use
Six native integrations today — with the same workflows, automations and analytics across all of them.
WhatsApp Cloud API
Official Meta API with verified business profile, templates and webhooks.
WhatsApp QR
Connect any personal or business number by scanning a QR — ready in 30 seconds.
Facebook Pages
Manage page comments and direct messages without juggling tabs.
Messenger
Auto-reply, route by topic, and send rich cards from Meta Messenger.
Instagram DM
Reply to story mentions, comments and DMs from one stream.
Telegram
Bot API + group support. Perfect for communities and high-volume support.
Features
Everything you need to scale conversations
Replace 4-5 standalone tools with one workspace your support and sales teams will actually use.
Unified Inbox
WhatsApp, Messenger, Instagram, Facebook and Telegram messages in one thread per customer.
AI Auto-Reply
Train an AI agent on your knowledge base. It answers in seconds and hands off to a human when it should.
Bulk Broadcasting
Send templated WhatsApp campaigns to thousands of contacts with delivery tracking and opt-out handling.
Visual Workflows
Drag-and-drop flow builder for funnels, follow-ups, drip campaigns and conditional logic.
Multi-Agent Teams
Roles, routing rules, internal notes, and shift assignment — built for support and sales teams.
Real-time Analytics
Response times, agent leaderboards, conversion funnels and broadcast performance — live.
How it works
Live in 10 minutes, not 10 weeks
No engineers, no consultants. Plug in your accounts and your team is taking conversations the same day.
Connect your channels
Scan a QR for WhatsApp, OAuth into Meta for Facebook & Instagram, paste a Telegram bot token — done.
Automate with AI
Upload your knowledge base. Build flows visually. Set routing rules so the right team gets the right chat.
Grow with insights
Broadcast offers, track replies, and let analytics show you what converts. Repeat what works.
Use cases
Built for the way you sell and support
Pick your industry to see how teams like yours use Lumino.
Recover abandoned carts on the channel customers actually open.
Trigger WhatsApp reminders within 30 minutes of cart abandonment, answer pre-purchase questions with AI, and let your team close upsells in DMs.
- Abandoned-cart recovery flows
- Order updates over WhatsApp templates
- Catalog + checkout link sharing
Use case
E-commerce
Customer just messaged on WhatsApp.
Incoming · 0s
Auto-classified · routed · agent assigned.
Lumino · 4s later
By the numbers
Trusted infrastructure, real results
1,000+
Businesses growing with Lumino
50M+
Messages handled
99.9%
Uptime, last 12 months
30+
Countries served
Customer love
Teams are switching every week
We're a small team building a tool we wish we'd had at our last company. Here's what early customers say.
“We replaced three tools with Lumino. The AI auto-replies handle 70% of our pre-sales DMs without a human touching them.”
Head of CX, Maple&Co
“WhatsApp broadcasts plus the workflow builder doubled our return-customer rate in two quarters. Setup took an afternoon.”
Founder, Plyte
“The unified inbox is the only reason we can run support with three agents instead of seven. It just routes everything correctly.”
COO, Verra Travel
Pricing
Simple pricing. Cancel anytime.
Start free for 14 days. Pick a plan when you're ready — no card required to try.
Starter
Solo founders and small teams getting started.
- 2 channels
- 1,000 conversations / mo
- AI auto-reply (basic)
- 1 team member
- Email support
Pro
Growing teams running real campaigns.
- All 6 channels
- 10,000 conversations / mo
- Advanced AI agent + knowledge base
- Up to 5 team members
- Bulk broadcasts
- Workflow automations
Business
Scaling support and sales with SLAs.
- Unlimited conversations
- Unlimited team members
- Custom AI training
- Advanced analytics & reports
- Priority support
- API access
FAQ
Frequently asked questions
Still curious? Email us at support@luminobot.com — humans only, no chatbots on this one.
Six today: WhatsApp Cloud API, WhatsApp QR (any number), Facebook Pages, Messenger, Instagram DM and Telegram. More are on the roadmap — vote for the next one from the app.
WhatsApp Cloud API is the official Meta integration: verified business profile, message templates, higher limits, no risk of bans. WhatsApp QR connects any existing number (including personal) in 30 seconds by scanning a QR — perfect for getting started or running smaller teams.
You get full access to all features on the Pro plan for 14 days. No credit card required. We’ll email you a few days before the trial ends so you can pick a plan or stop without surprise.
You do — always. Lumino is GDPR-ready. We do not sell customer data and we do not use your messages to train shared AI models. You can export or delete everything from your workspace.
Starter includes 1 seat, Pro includes 5, Business is unlimited. Additional seats can be added to any paid plan — pricing is shown in the app.
Yes — we have native integrations for major platforms and a public API on the Business plan. Webhooks let you push events anywhere you need.
Yes. Cancel from the billing page and you keep access until the end of the billing period. No phone calls, no retention loops.
Email support on every plan. Priority chat support on Pro and Business. Business customers get a dedicated onboarding session and a Slack Connect channel.
Ready to unify your inbox?
14-day free trial. No credit card. Connect WhatsApp, Messenger and Instagram in the next ten minutes.